Explore luxury diamonds

Discover elegant gold jewelry

Shop prestigious watches

Welcome to Shorouk Almas

At Shorouk Almas, we offer an exquisite selection of diamonds, gold jewelry, and high-end watches, catering to those who appreciate craftsmanship and timeless beauty. Visit us today to explore our curated collections and celebrate life’s precious moments with elegance.

Store Policies

Our Commitment to Your Confidence

Shipping Policy

At Shorouk Almas, we are committed to providing reliable and secure shipping services to ensure your exquisite jewelry arrives safely. Explore our shipping options tailored for your needs.

  • Free shipping on orders over $500
  • Standard shipping: 5–7 business days
  • Express shipping: 2–3 business days

Return Policy

Your satisfaction is our top priority at Shorouk Almas. If you are not completely delighted with your purchase, we make returns simple and effortless.

  • Returns accepted within 30 days
  • Items must be unused and in original packaging
  • Refunds processed within 5–7 business days

Warranty Information

We stand behind the craftsmanship of our creations with comprehensive warranties to ensure your peace of mind.

  • Lifetime warranty on diamond jewelry
  • 1-year warranty on gold jewelry
  • 2-year warranty on watches

Policy

Returns and Exchanges

Hassle-Free Returns and Exchanges

Welcome to Shorouk Almas, where we are dedicated to ensuring your complete satisfaction with every purchase. If you need to return or exchange a piece, our clear and simple process is designed to accommodate you with ease.

Steps to Request a Return or Exchange:

  • Contact our Customer Service team within 14 days of receiving your item.
  • Provide the order number and reason for the return or exchange.
  • Receive a confirmation email with the return instructions.
  • Ship the item back to us using the provided address.
  • Once inspected, we will process the return or exchange promptly.

Required Documents for Returns:

  • Original purchase receipt or proof of purchase.
  • Product in its original packaging, unused and undamaged.
  • Return authorization slip (provided by our team).

Please note that custom or engraved items are non-returnable unless there is a defect in workmanship. Refunds will be issued to the original method of payment, and shipping fees are non-refundable. For further assistance, feel free to reach out to our Customer Service team.

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Frequently Asked Questions

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